Support.

What PilotBase needs, and where to find help.

The essentials.

Computer
Windows 10 or 11, 64-bit, with a Lite mode for older PCs.
Licence
Checked online at start and every 30 minutes; works up to 14 days offline.
Maps
Downloaded after activation and kept through updates.
Your centre
Students, instructors and training areas, managed in your account.
Privacy
Only flight summaries reach your account, never the recordings.

Your account

Licence keys, renewals, computers, students and instructors.

Log In

Questions

Computers, the trial, controllers and privacy, answered.

Read the answers

Controllers

The transmitters, cables and gamepads PilotBase flies with.

See the controllers

Download and contact

The installer download and the support contact are added here before launch.